SmartSpending and Connect+ app login issues

Incident Report for Reward Gateway

Resolved

This incident has been resolved.

Posted Mar 04, 2024 - 16:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 04, 2024 - 16:24 UTC

Investigating

We have identified an issue which is causing users to be logged out of the SmartSpending and Connect+ apps.

The team are actively investigating and will provide an update as soon as possible.

Posted Mar 04, 2024 - 13:23 UTC

This incident affected: SmartSpending™ (UK, Australia, US) and Connect+ app.